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Helping refugees navigate the U.S. resettlement journey through SMS communication.
Photo: Meredith Hutchison/IRC
TextCOREnav SMS Campaign

CORE’s TextCOREnav Short Message Service (SMS) is a secure, ready-to-use, web application that enables resettlement organizations to send and receive text messages at scale anywhere in the world and in multiple languages. The key feature is the drag-and-drop interface which allows easy building, scheduling, and triggering of automated text messages to recipients.

PRM approval is required to use TextCOREnav at your office. If your organization is interested in implementing an SMS campaign using TextCOREnav, please contact CORE at COResourceExchange@rescue.org for more information.


Get in the flow

At the core of CORE SMS lies our exclusive Flow engine. With Flows, anybody can create engaging SMS and voice applications without the need of a programmer or expensive consulting company.

Get a new phone number your customers can text or call to in minutes and build your app today, no code required!

Add your own logic

Each interaction in CORE SMS is defined by a step. By drawing arrows from one step to another, you define how users of your application will move through the flow.

It's easy to create logic in flows to route users based on their responses.

See results for your flow in real time.
Take action

At any point in the flow, you can trigger actions, such as sending an SMS, email or even calling an external API. CORE SMS allows you to customize messages using information you've collected from the user allowing for personalized messages and increased response rates.

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How does it work?
Flows are powerful, but CORE SMS presents them in a way that makes them easy to understand. Watch our overview video to see how easy it is to deploy your own custom SMS application with CORE SMS.

Real-time analytics
Every interaction with a flow creates a datapoint that is automatically associated with each user. CORE SMS lets you easily get that data into Excel for further analysis, or you can use our powerful real-time analytics to let you compare datasets across populations.

Ongoing Campaigns

Campaigns allow you to build your own SMS reminder system or even a drip marketing program. Choose what messages to send and on what schedule to keep your users engaged.

You can even send your users through a flow at any point during your campaign.


Manage SMS just like e-mail
You need to know when your audience is trying to reach you. That's why CORE SMS highlights unexpected messages, helping you identify users who have questions or problems, making it easy for you to address their concerns. Send and receive SMS messages and organize them using labels, just like email.

Personalize Broadcasts
CORE SMS allows you to easily broadcast an SMS to a group of users, even allowing you to customize the message just like a mail merge. You can send broadcasts immediately or at a later time even repeating them on a set schedule if you like.
Send it tomorrow or set a monthly reminder.

Know your audience

Keep track of every user who has interacted with CORE SMS using Contacts. CORE SMS automatically creates a Contact for each user and saves their full message history.

You can group contacts however you like and add custom fields that are appropriate for your organization.

See your messages and their responses inline.

Available everywhere

CORE SMS already works anywhere in the world, instantly. Simply download our free Android application to create an instant, reliable and inexpensive connection to CORE SMS. Messages will then be sent and received using that phone's local SIM card automatically.

If you are in the US, Canada or the UK, you can easily connect your Twilio account to take advantage of instant low cost messaging in your country.

Read our deployment guide to see how to use CORE SMS in your country.

CORE SMS also provides an exhaustive API so you can integrate it with your existing website.